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Our Defining Warranty




We provide a standard one year whole-house builder warranty on all of our newly constructed homes. Our full-time warranty department serves Stone Martin Builders’ homeowners in all areas to ensure that we handle claims in a timely and efficient manner. We schedule an appointment 11 months after closing in order to address any claims or concerns before your one year warranty expires. On top of that, we purchase an additional 2-10 Home Buyers Warranty for every home we sell. This covers systems for 2 years and the structure for 10 years. We do this to show each of our homebuyers that we proudly stand behind the quality of our product.

We strive to provide every homeowner with the highest level of commitment before, during, and after they have chosen one of our homes. You can rest assured that when you buy a Stone Martin Builders home you are making an investment in quality and peace of mind.

Submitting Warranty Claims

Submitting

Warranty Claims


Warranty claims must be submitted through our BuilderTrend service. Simply log in, click the "Project Management" tab at the top of the page and select 'Warranty" from the dropdown.

  • Click "new claim" 
  • Select a category from the list provided
  • Enter a brief description in the box provided
  • Choose priority level
  • Fill in a detailed description
  • Upload any photos on the right side of the request form
  • Click “save request” to send the request to our dedicated warranty team
Go to BuilderTrend

Team Members


Thrive by Stone Martin Builders

Bobby Dennis

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Billie Broach

Warranty Superintendent
Thrive by Stone Martin Builders

Forest Rudd

Warranty Superintendent
Thrive by Stone Martin Builders

Charles Bing

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Nick Martin

Warranty Superintendent
Thrive by Stone Martin Builders

Josh Finklea

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Chris Burton

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Pete Greene

Warranty Superintendent
Thrive by Stone Martin Builders

John Spencer

Warranty Superintendent
Thrive by Stone Martin Builders

Willie Harris

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Dylan Sword

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Josh Thomas

Warranty Superintendent
Thrive by Stone Martin Builders

Jerry Buchin

Warranty Superintendent
Thrive by Stone Martin Builders

Blake Bryant

11 Month Warranty Superintendent
Thrive by Stone Martin Builders

Stephen Winfree

Warranty Superintendent
Thrive by Stone Martin Builders

Gene McConnell

Warranty Superintendent
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